In response to the recent security incidents involving multiple customer accounts on OKX exchange, the official announcement was finally made by OKX today.
First of all, OKX exchange emphasizes that it does not shirk responsibility and all issues related to affected users have been or are being satisfactorily resolved, adhering to the principle of compensating customers for losses due to its own reasons. At the same time, OKX also explains that this incident is not related to the choice of Google Authenticator or SMS verification. It has been verified that someone forged judicial investigation documents to obtain information from a very small number of customers, deceiving the platform and stealing assets from the victims. There have been no new cases of user accounts being stolen or information leaked.
OKX stated that the matter is currently under investigation by judicial authorities and specific details cannot be disclosed. After this incident, OKX has further optimized the process of judicial cooperation, introduced verification mechanisms, strengthened the security level of AI facial recognition, and will introduce an expiration mechanism for certified addresses in the address book to prevent such incidents from happening again.
In addition, there are doubts in the community that this incident may involve internal employees of OKX exchange, and it is suggested that the authorities conduct a strict investigation. Regarding this, CEO Xu Mingxing of OKX stated:
